Shipping policy
Shipping Policy
1. Shipping Destinations
• United States Only: At this time, Apples and Banonos ships orders within the U.S. only.
2. Order Processing
• Processing Time: We typically process and pack orders within 1–3 business days after purchase. Orders placed on weekends or holidays will begin processing on the next business day.
3. Shipping Methods & Carriers
• We use USPS and UPS to deliver packages. The choice of carrier may vary depending on factors such as package size, weight, and destination.
• Estimated Delivery: Once shipped, orders usually arrive within 3–7 business days. Please note that unexpected shipping carrier delays can occur and are beyond our control.
4. Free Shipping
• Orders Over $35: We offer free standard shipping on all orders that total $35 or more before taxes and discounts.
• Orders Under $35: Orders that do not meet the $35 threshold will incur a standard shipping fee (displayed at checkout).
5. Tracking Your Order
• Once your order ships, you will receive an email confirmation with a tracking number. You can use this information to track your delivery’s progress and estimated arrival date.
6. Shipping Issues & Lost Packages
• If your package is lost, delayed, or damaged in transit, please reach out to us at info@applesandbanonos.com. We’ll work with the carrier to locate or resolve any shipping issues as quickly as possible.
7. Questions or Concerns
• For additional help regarding shipping, please contact our support team at info@applesandbanonos.com.
We appreciate your business and look forward to delivering your Apples and Banonos products swiftly and safely!